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Some apps are not being blocked, but others are
Some apps are not being blocked, but others are

Are there certain apps that are not blocking correctly?

Updated over a month ago

1) Check your "Aways Allowed" List

  • Go to iOS Settings > Screen Time > Always Allowed

  • Make sure none of the apps you are trying to block are on the list


2) Remove iOS limits or downtimes

  • If you have other limits or downtimes please remove them

  • This applies to iOS Screen Time, or other apps

  • Tap the "reload" icon in the help modal

3) Try reloading

  • Tap "Help" on any screen in Roots

  • Tap the "reload" icon in the help modal

  • This should fix most issues immediately

If you are having to reload constantly please contact us!

Still having issues?

  1. Try our full troubleshooting guide for blocking here

  2. Get personal help from one of our founders here

We know this can be frustrating. We'll be happy to help and will even reward you for your valuable time.

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