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How do I cancel my free trial or subscription?

I forgot to cancel, wasn’t satisfied with the app, or couldn’t afford the subscription fees.

Updated over 2 weeks ago

We're here to help!

Cancelling your subscription or free trial is easy! And don't worry, we'll send you a reminder before your trial is over.

All subscriptions are managed through Apple so we can't cancel it for you but here's how to do it!

  1. Open "Settings" on your phone

  2. Tap your name

  3. Tap "Subscriptions"

  4. Choose "Roots"

  5. Tap "Cancel Subscription"

Sorry that the app did not meet your expectations! If you have any feedback, please write to us at hello@getroots.app.


If you could not afford the subscription fees, click here.

Need more help? 


Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!


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