We want you to feel confident trying Roots.
If you’re not satisfied, we offer a 30-day money-back guarantee from your first payment.
Because subscriptions are processed through Apple, all refunds must be requested directly through Apple’s system. After you submit the form below, we’ll email you clear step-by-step instructions on how to request your refund.
If your request is denied by Apple and you’re still within 30 days of your first payment, reply to our email and we’ll jump in to help.
Request a Refund
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!