We're here to help.
First off, we know this can be frustrating. We sincerely apologize for the inconvenience.
We're happy to provide you with a longer free trial to support your journey toward a balanced digital life.
Please contact us with the following details:
Your Roots-associated email ID
To find your Roots-associated email ID, go to: "Roots > Profile > Account Settings (top of the screen) > Tap on Your Name > Account Details > Email".
How long would you like the free trial to be?
Reach out to us directly from the app: "Roots > Profile > Account Settings (top of the screen) > Help Center (under Help & Support) > Scroll down to Contact Us".
We'll be happy to assist you!
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!