We're here to help.
First off, we know this can be frustrating. We sincerely apologize for the inconvenience.
At the moment, this isn’t available, but we’re actively working on adding a direct credit card payment option.
In the meantime, if you don’t have a credit card to start your free trial, please contact us by tapping the chat bubble below and mention your Roots ID. Here's how to find it:
Open the Roots app
Go to Profile (bottom right tab)
Tap Account Settings (at the top of the screen)
Tap on Your Name
You'll see your Account ID listed there under Account Details
We’re happy to help!
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!