We're here to help.
At the moment, we don’t offer a family subscription plan, so each family member would need a separate subscription.
However, we’re happy to work with you to find a solution that best fits your family's needs.
You can apply by choosing a discount of $0–$5 per month.
Once applied, we’ll send over a special link for them to use.
Reach out to us directly from the app: "Roots > Profile > Account Settings (top of the screen) > Help Center (under Help & Support) > Scroll down to Contact Us".
Let us know if you have any questions—we’re happy to help!
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!