We're here to help.
Right now, we don't have an automated family plan setup - but we can absolutely do it manually for you.
Family premium access:
Each family member creates their own individual Roots account
You send us their email addresses
We manually add Premium access to all their accounts (covered under your annual subscription at no extra cost)
Everyone gets their own personalized experience with separate data, blocks, and progress tracking
Privacy by design:
Each person maintains their own private account and data - Roots uses Apple's Screen Time API, so all personal usage data stays securely on each individual device.
If you're looking for ways to support family accountability or share progress informally, many families find success by:
Checking in with each other about daily goals
Taking part in "Challenges" together
Celebrating "Streaks" together
Using the referral feature to give family members 30-day guest passes
How to set it up:
Have your family members create their own Roots accounts
Then just send us the email addresses they used to sign up
Also include your own Roots-associated email address (the one linked to your premium subscription)
We'll add premium access for them on our end
To find your Roots-associated email ID:
Open the Roots app
Go to "Profile" (bottom tab)
Tap "Account Settings" (at the top of the screen)
Tap on your name
Tap "Account Details"
You'll see your "Email" listed there
As long as you're on an annual subscription, they'll be covered too!
Please contact us by tapping the chat bubble below.
Let us know if you have any questions - we're happy to help!
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist - and we'll even reward you for your valuable time!