We're here to help.
First off, we know this can be frustrating. We sincerely apologize for the inconvenience.
If you’d like to change your email address on Roots, please contact us at hello@getroots.app
Kindly include your current email ID associated with Roots and the new email ID you'd like to switch to.
To find your Roots-associated email ID, go to: "Roots App > Profile > Settings > Edit Account > Email"
We’re working on making this process simpler in the future!
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!