We're here to help.
First off, we know this can be frustrating. We sincerely apologize for the inconvenience.
You may tap the "Restore Purchases" option on the paywall to load your subscription on both phones!
For the best experience, make sure "Share Across Devices" is turned off.
If you need any help, feel free to reach out to us at hello@getroots.app
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!