We're here to help.
First off, we know this can be frustrating. We sincerely apologize for the inconvenience.
If you are seeing a loading error screen on the home screen, you can try the following options:
Force closing other apps by swiping up and closing them. Click here if you don't know how to do that.
Keep your phone out of "Low Power Mode".
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!