We're here to help.
First off, we know this can be frustrating. We sincerely apologize for the inconvenience.
To prevent phone calls from being counted toward your screen time, go to "Profile > Settings" and add the Phone app to "Excluded Apps".
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!