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Why can't I redeem my promo/offer code?

Updated yesterday

We're here to help.

First off, we know this can be frustrating. We sincerely apologize for the inconvenience.


Please email us at hello@getroots.app, and include a screenshot of what you are seeing when you try to redeem the promo/offer code. We'll get right back to you!

Need more help?


Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!


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