We're here to help.
First off, we know this can be frustrating. We sincerely apologize for the inconvenience.
It seems the notification didn’t come through, possibly due to push notification settings. We're happy to refund the annual charge and switch your account to a monthly subscription.
To request a refund
We offer a 30-day money back guarantee. If you are not satisfied with your experience, we will give you a full refund within 30 days of your first payment.
Please contact us here to request a refund.
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!