We're here to help.
If your blocking group is locked, here are two options to try:
1) Use a "Pause"
Go to "Roots > Blocking > Tap on Pause" (top of the screen). Using a "Pause" will temporarily lift the block, allowing you to make edits. Then, save, and tap to "Resume Blocking".
2) Use an "Emergency Unblock"
Go to "Roots > Help (top of any page) > (Scroll to the very bottom) Tap on Emergency Unblocks".
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!