We're here to help.
First off, we know this can be frustrating. We sincerely apologize for the inconvenience.
If you're trying to create a block in the Roots app and don’t see the option to choose between "Manual" and "App Groups" when selecting apps, you're not alone! This usually happens when the "Simple App Picker" is turned on.
Here’s how to fix it:
Open the Roots app
Go to Blocking
Tap the Blocking Settings icon (top right of the screen)
Scroll to the Roots Performance section
Turn OFF the toggle for Simple App Picker
Once that’s done, try creating a block again — you should now see the option to choose between "Manual" and "App Groups".
If you’re still running into trouble, don’t hesitate to reach out — we’re here to help!
Need more help?
Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we’ll even reward you for your valuable time!