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Blocking issues after iOS 26 update

Updated over a week ago

We're here to help.

Some customers are experiencing blocking not working properly after updating to iOS 26. We know this can be frustrating, and we're actively working on a permanent solution.

Quick fixes to try:

1) Reload blocking

This often resolves the issue immediately:

  • Open the Roots app

  • Tap "Help" (at the top of any screen)

  • Select "Reload Blocking"

  • Wait a few seconds, then test your blocking


2) If that doesn't work, try restarting your phone:

  • Power off your iPhone completely and restart it

  • Then go back to Roots and try the "Reload Blocking" step again

  • We've found this combination works really well for post-update issues



3) Make small edits to your blocks and resave:

  • Go to "Roots > Blocking"

  • Tap the pencil icon on each block

  • Make a small change (like adding or removing one app)

  • Tap "Save"

  • This can help refresh the block's connection with Screen Time

4) Delete and recreate your blocks

If reloading doesn't work:

  • Go to "Roots > Blocking"

  • Delete your existing blocks by tapping the pencil icon on each block, scrolling down, and tapping "Delete"

  • Create new blocks with the same settings

  • This refreshes the connection with iOS 26's updated Screen Time system

Need more help?

Get personal help from one of our founders here. We know this can be frustrating, and we appreciate your patience. We're happy to assist—and we'll even reward you for your valuable time!

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