Here are a few things to try:
Force quit and relaunch Roots:
Swipe up from the bottom of your screen (or double-click the home button on older iPhones)
Find the Roots app and swipe it up to close it completely
Reopen Roots from your home screen
Tap the reload icon:
Look for the reload icon in the top-right corner of your weekly report screen
Tap it to reload your screen time data
If the problem persists:
Please send us a screen recording showing your weekly report displaying the incorrect data. Contact us by tapping the chat bubble below.
