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How to fix "Device Activity Data" showing on Home tab instead of Balance Score

Updated over 2 weeks ago

If you're seeing technical data like device hash, user role, and segment count on your Home tab instead of your usual Balance Score and insights, this means the "Show Device Activity Data" setting was accidentally enabled in Developer Settings.

Quick fix

Here's how to turn it off and restore your normal Home tab:

  1. Open Roots and tap Profile (bottom tab)

  2. Tap Account Settings (top of screen)

  3. Scroll down to Developer Settings

  4. Toggle off Show Device Activity Data

Your Home tab should immediately return to showing your Balance Score and wellness insights.

What is "Show Device Activity Data"?

This is a developer setting that displays technical diagnostic information on the Home tab. It's intended for troubleshooting purposes only and isn't meant for everyday use. If you didn't intentionally enable this setting, it may have been toggled on accidentally while exploring the app.

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