We're here to help.
First off, we know this can be frustrating. We sincerely apologize for the inconvenience.
If you're seeing a red "ERROR" badge with a "Resolve" button next to your blocks (as shown in the image below), this means your apps need to be re-selected due to a recent update.
What happened?
We recently made an important update in Roots. This update requires a one-time re-selection of the apps you want to block.
How to fix it:
Tap "Resolve" next to any block showing the error badge
Re-select the apps you want blocked in that block
Save your changes
Repeat for any other blocks showing the error badge
That's it! Once you've re-selected your apps, everything will continue working normally and the error badge will disappear.
Important notes:
This is a one-time fix - you won't need to do this again in the future
Your block schedules and time limits remain unchanged
Only the app selections need to be refreshed
The error badge will disappear once you've resolved each block
Need more help?
Get personal help from one of our founders by tapping the chat bubble below. We know this can be frustrating, and we appreciate your patience. We're happy to assist - and we'll even reward you for your valuable time.