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Roots is freezing or crashing
Roots is freezing or crashing
Updated yesterday

If Roots is running slow for you, it may be caused by the app icons being loaded in the limits and downtimes tabs.

Here's how to fix it:

1. Turn off "app icons" on blocking cards

  • Go to "Profile > Settings"

  • Then find "Display App Icons" and toggle it OFF

For some devices, loading the app icons into the app limits and downtime tabs can cause the app to freeze up due to some iOS limitations.

2. Force quit apps running in background:

  • Swipe up and hold, and then close as many apps as possible

  • This will make the app selector work better and help with load times

  • After quitting other apps, please try the selector again

Still having issues?

If you tried this and it's still not working, please contact us โ€” we'd love to pay you for your time and troubleshoot the issue further.

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