🌱 Your joining fee/deposit secures your patch and is your pledge to the land. 🌍 This is a non-refundable, one-time payment—unless you choose to cancel within 14 days of creating your subscription. ⏳
📅 We require 30 days' notice for subscription cancellation if you have a patch, which you can do anytime by emailing support@rootsallotments.com. 💌
🌿 In order to finalise your cancellation you'll need to do the following!
(once you have emailed us!)
Complete cancellation request survey (this helps Roots be even better)
Weed and top up patch with compost to return it to how it was given to you
Take home your growing equipment, such as tunnels netting and pots (we can’t dispose of these)
Take a picture of your cleared patch with the ID clearly showing, for our support team to approve