Accessing Chat
Rovo Chat is easily accessible within Jira, Jira Work Management, Jira Service Management, Jira Product Discovery and Confluence, providing you with the assistance you need without disrupting your workflow.
To use Chat:
Select Chat from the top navigation bar, near your profile icon or avatar.
Chat will open in a sidebar.
Whether you have questions, need content edited, or tasks identified, Chat is prepared to respond to your commands and prompts.
Rovo Chat is currently accessible in the above products. However, it will be able to connect to plugins and access data from your other Atlassian products, and connected third-party products in order to provide its full functionality.
See the current plugins that Rovo Chat connects to. We may continue to add plugins to provide enhanced functionality.
Prompts
We refer to what you type to Chat or Agents as a prompt.
In a prompt, you can choose what you’d like to write. You can also:
@mention a person or a team
paste a Smart Link to any Atlassian or any supported third-party content you have access
specify a time period (“last week” “today”)
reference a Confluence space or Jira project by name
Example prompts
Some example prompts include:
Workload
What did I work on yesterday?
What Jira tickets are assigned to me?
What should I work on next?
Assessing or summarizing
What are the key takeaways and action items from this page?
What changes were made to this page in the last 3 months?
What are the main themes on this page?
Review
Based on your knowledge of <paste link to reference page>, review this page for me and tell me how to make it better.
Rate this content based on writing quality, narrative, feasibility, etc.
What big questions did I miss on this page?
Summarise the comments on this page, group them by the theme of the topic. For each topic, list who made the comment and what the summary of the comment is, then provide a link directly to that comment. Group all the comments for the same topic together.
Content creation
Draft me a page describing the ___ and include an FAQ
Write me a poem for my coworker Jude's last day
Findability
Who else worked on Project Hercules?
Where is that page that Jane Smith was writing for the Secure Wallet project?
When is the next public holiday?
Confirming internal policies
How much can I spend on a meal while travelling to New York?
What is our policy on bereavement leave?
General knowledge
How many days are there till Christmas?
What is the time in NYC at 9am Sydney time?Provide context for additional information
Follow up prompts
You don't always get amazing results with just one prompt, so keep iterating and asking until you get the answer you need.
Because Chat is conversational, you can always follow up by asking for an answer:
In a different format
Can you turn that into bullet points?
Can you turn that into a table with two columns labelled 'Problem' and 'Possible solutions'?
Can you remove emojis from that response?
Rewrite as an email
Add headings in the format of a blog
Convert that to HTML
Shorter or longer
Can you summarize that in 300 words?
Of that list, can you give me the top 3?
Rewrite that so it can be understood with a reading grade of 8
With more context or detail
Can you give your feedback broken down into writing quality, narrative, feasibility, etc?
Write that again in the style of a ____ <role>
Can you give me that again, but make it sound like it belongs on a marketing website?
Give me step-by-step instructions that I could use to onboard a new employee
Understanding objections
What would be some problems with that plan?
How might a Senior Executive react to this page?
Chat history
Chat history is available from the dropdown menu at the top of the chat.
Selecting a prior chat allows you to switch the current Chat back to that conversation, continuing from where you left off. Your chats are private and only visible to you.
From the More actions (
) menu on each of your chats, you can:
Rename your Chat
Delete a chat
Chat stores your messages and the answers you receive for 30 days so that you can retrieve and display your conversation history.
Submit feedback
Your insights and feedback are essential for us to improve the quality of Rovo Chat.
To provide feedback, you can:
Response Feedback: Use the and buttons located with each response to quickly express your satisfaction level. Providing context in the summary box is incredibly valuable, as it helps us understand your perspective and the specifics of your experience.
General Feedback: You can select Submit Feedback from the Rovo Chat header dropdown and submit direct feedback.
Acceptable Use
As always, please remember to follow our Acceptable Use Policy when trying out Rovo Chat, including when you create a custom agent. Some of the models used as part of Rovo, including the models developed by OpenAI, generate responses based on your inputs and are probabilistic in nature. This means that their responses are generated by predicting the most probable next word or text, based on the data that they have been trained on.
Because of this approach, these models can sometimes behave in ways that are inaccurate, incomplete, or unreliable. For example, the responses that you receive could not accurately reflect the content they are based on, or generate content that sounds reasonable but is incomplete and should not be relied on.
We encourage you to think about the situations when you use Rovo — for example, not in cases where you need current and accurate information about people, places, and facts — and review the quality of the responses you receive before sharing them with others.
Agents
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