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Buyer management

Set daily limits and permission rights for buyers on the clock

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Written by Inge van Meijel
Updated over a week ago

Do you buy on the auction clock with multiple (international) buyers within your organisation? Then, as a Floriday administrator, you can use "Buyer management" to manage various settings, such as:

Getting started with Buyer management

The Buyer management functionality can be found in RFH Pre-Auction - the app within Floriday for viewing and marking clock offers. Using the one-off steps below, you can access Buyer management via the Pre-Auction app as an administrator in Floriday:

Step 1

Log in to Floriday (or create one here www.floriday.io/aanmelden)

Step 2

Add RFH Pre-Auction. Go to Settings (by the three dots by your name). Click on Apps & integrations. Search for 'RFH Pre-Auction' and add the application.

Step 3

Now set the access permissions for yourself or a colleague. Go to Settings / Apps & integrations / RFH Pre-Auction / Access and permissions / Set permissions. Under Apps, click RFH Pre-Auction and tick Buyer management under functionalities.

Step 4

From RFH Pre-Auction, the 'Buyer management' option is now available via the top-right menu. You can now start managing your buyer settings.

(de-)Block or adjust daily limits per buyer

Go to the menu at the top right in RFH Pre-Auction and click on 'Buyer management'

You will now see an overview of all buyers registered within your organisation. Click on the three dots behind the line of the KOA workplace you want to modify, a menu now appears. Here you have several options to manage your buyer settings.

(de-)blocking buyers

If you want to block the KOA workplace, click on block buyer and the screen will now change to 'blocked'.

If you want to unblock a workspace, click the three dots behind the line again. Now select unblock buyer. The screen now changes back to active status.

Adjust daily limits

Click on the three dots behind the line of the KOA workspace you want to change and select 'Edit daily limit'.

A pop-up will open where you can set the daily limit. Enter the amount you want to give the customer here. In this example, we enter €1500. Click on 'save'.

After saving, the daily limit is adjusted to the amount of €1500.

Managing buyer cards

Select the KOA workspace you want to change and click the three dots behind it. Select 'Update buyer cards.

A pop-up opens showing the buyer cards associated with the workspace and at which location they are active. Select the hub (location) where the plate should be active or uncheck it if the buyer card should no longer be active there. Then click 'save'.

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