A new version of KOA is available. This update is necessary for the transition to Auctioning via Floriday. What are the changes?
New (error)messages
This update will help you ensure you are ready for Auctioning via Floriday. You will receive a number of (error) messages if there is a technical issue. Take immediate action when you receive a message. This will ensure you are ready in good time and can continue to buy without worry at the clocks that are migrated to Floriday in the background.
Error message 1 – browser update
You are not using the latest version of your web browser. This is necessary to continue buying on the migrated clocks.
Error message 2 – Floriday account link
You are logged in to Floriday with an account that is not correctly linked. Follow the instructions or ensure that your organisation’s main user links it correctly in RFH Auction Profile Management.
Double login for KOA
Following the KOA update, every buyer will face an extra step when logging in:
A pop-up will appear saying ‘Log in to Floriday’
Click on 'yes'. This is mandatory from 1 July onwards. Otherwise you will no longer be able to buy on the clocks.
As soon as you click ‘yes’, the Floriday login screen will open.
Important information regarding login:
Linked account: If you have a Floriday account linked to your KOA workspace, your Floriday login name will already be filled in. Once you have logged in successfully, you are technically ready.
Not linked: If you do not have a linked account, you will not be able to continue buying at the migrated clocks. Logging in with a different Floriday account will not work if it is not linked. Please contact your organisation’s main user for this.
Cancel login: If you click ‘no’, you will remain in KOA. This is still possible now, but you will no longer be able to buy on the migrated clocks.
⏱️ Please note: After clicking ‘yes’, you have 2 minutes to log in to Floriday. Make sure you have your password and, if applicable, your phone for two-step verification to hand.
💡Tip: Do you work in a dealing room with a specialised trading keyboard? If so, make sure you also connect a standard keyboard so you can log in to Floriday.
The organisation’s Floriday administrator can link accounts and workspaces.
Are you the Floriday administrator? View the step-by-step guide here.
New test clocks – check if you’re ready
New test clocks are also available in this version of KOA. These allow you to check whether you’re technically ready for auctioning via Floriday.
Here’s how to test this:
1. Make sure you are logged in to Floriday as well as KOA
2. Add the KOA test clocks T61 or T62 via F7 > the ‘Clock selection’ tab
3. Select test clock T61 or T62
4. Check that you can see the test clock running
5. Check that you can stop the test clock
6. Listen to see if you can hear the sound of the test clock (please note, there is no audio feedback when you buy)
👉Are all components in order? Then you’re ready for auctioning via Floriday.