These Terms and Conditions for Participation in the Therapy Space Inc. (“Clearly,” “we”) Referral Program (the “Terms”) govern users’ participation in the Clearly platform’s referral program (the “Program”). By participating in the Program, the user confirms that they have read and agree to these Terms.
1. General Provisions
1.1. The organizer of the Program is Therapy Space Inc. (“Clearly,” “we”) (the “Organizer”).
1.2. The Program allows current users of the Clearly platform to share a personal referral link for the service with others and receive a free session as a reward if that referral is successful.
1.3. Anyone who accesses the service through the referral link will be eligible for a 100% discount on their first session on the Clearly platform, subject to the terms set forth in these Terms and Conditions and the current rules of the Program.
1.4. The current terms and conditions of the Program—including the amount, format, and conditions for awarding rewards, as well as the terms of the discount—are determined by the Organizer and are displayed on the platform’s interface, on the Program’s page, or through other official communication channels.
1.5. In the event of any discrepancy between the description of the Program in marketing materials and these Terms, these Terms shall prevail.
1.6. Participation in the Program is voluntary and is carried out through the user’s actions involving the use of the referral link, including copying, sharing, or otherwise using the Program’s features. Such actions shall be deemed confirmation that the user has read and accepts these Terms.
2. Who Can Participate
2.1. Any registered user of the Clearly platform who has received a personal referral link may participate in the Program.
2.2. Any person who is permitted to use the Clearly platform in accordance with the platform’s general terms of use and applicable law, and who is at least 18 years of age, may be a Guest.
2.3. The Program is intended exclusively for personal, good-faith, and non-commercial use.
3. How the Program Works
3.1. Users of the Clearly platform receive a personalized referral link.
3.2. Users may copy and share this link by any lawful means.
3.3. Anyone who accesses the platform via that link will be eligible for a 100% discount on their first session on the Clearly platform, provided they meet the Program’s terms and conditions.
3.4. If that person meets the conditions for the referral to be successful, the user who shared the link will be credited with the corresponding reward.
4. Terms and Conditions for the 100% Discount
4.1. The 100% discount is granted only to individuals who have accessed the Clearly platform through a valid personal referral link.
4.2. The discount applies only to the Guest's first session on the Clearly platform.
4.3. The discount may be used only once and may not be exchanged for cash, offset, or transferred to other services, unless the Organizer expressly provides otherwise.
4.4. The discount will not apply when:
the person has previously had a paid session on the Clearly platform;
the Program's terms and conditions have been violated;
the use of the discount is technically, factually, or legally impossible for reasons set forth in the platform's terms and conditions or in the Program's current rules.
4.5. The Organizer may establish additional technical or organizational conditions for applying the discount, provided that they are expressly stated on the platform's interface or on the Program's page.
5. What Is Considered a Successful Recommendation?
A recommendation will be considered successful when all of the following conditions are met simultaneously:
5.1. that the Invited Person accessed the Clearly platform specifically through the personal referral link;
5.2. that, at the time of accessing the platform via the link, the Invited Person had not had any paid sessions on the Clearly platform;
5.3. the Invited Person has booked, paid for, and successfully completed their first session on the Clearly platform using the discount provided by the Program or another applicable mechanism expressly established by the Organizer;
5.4. that payment for that session has not been canceled, refunded, disputed, or declared invalid;
5.5. The recommendation must not be a duplicate, fictitious, created by the user for their own benefit, or contrary to these Terms.
The Organizer will determine whether a specific referral meets the criteria for a successful referral based on data from the platform's technical and tracking systems.
6. Reward
6.1. The reward will be credited only after the referral has been recognized as successful.
6.2. In this edition of the Program, the reward is granted exclusively in the form of a credit applied to the user’s internal balance on the Clearly platform, or as another non-monetary benefit within the platform when expressly indicated in the Program description.
6.3. The reward does not constitute a cash payment and cannot be withdrawn, transferred to another person, exchanged for cash, or used outside the Clearly platform.
6.4. If the reward was credited in error due to a technical glitch, a recording error, fraud, or a breach of these Terms and Conditions, the Organizer may revoke such credit or adjust the user’s balance.
6.5. The Organizer may set limits on the maximum number of referrals or rewards, or on their total volume, per user during a given period.
7. Rules for Using the Referral Link
7.1. In this edition of the Program, the Organizer does not require users to provide personal information about third parties. To participate in the Program, users simply share their personal referral link themselves.
7.2. The referral link may be shared in personal correspondence, messaging apps, emails, social media, or other channels, provided that such medium complies with applicable laws—including, but not limited to, regulations on advertising, personal data protection, and unsolicited commercial communications (anti-spam)—and does not infringe on the rights of third parties or these Terms.
7.3. It is prohibited to use the referral link to send spam, bulk or intrusive messages, misleading advertising, create fake accounts, or engage in any other form of unfairly obtaining the reward.
7.4. The user is solely responsible for the manner and channels used to distribute the referral link, including compliance with legal requirements and obtaining any necessary permissions or consents from third parties.
8. Limitations and Right of Verification
8.1. The Organizer may verify compliance with these Terms and Conditions and detect fraudulent, unfair, or technically suspicious conduct within the framework of the Program.
8.2. If a violation is detected, or if there is a well-founded suspicion of a violation, the Organizer may:
not believing in the reward;
cancel a reward that has already been credited;
to invalidate the results of a specific recommendation;
revoke the right to receive the discount;
temporarily or permanently restrict the user's access to the Program and/or their account on the platform.
9. Data and Confidentiality
9.1. For the administration of the Program, the Organizer may process the data necessary for the creation and operation of the referral link, the tracking of visits, the verification of compliance with the Program’s terms and conditions, the application of the discount, the crediting of the reward, and the prevention of abuse.
9.1.1. Technical tracking tools, including cookies, device identifiers, or other similar technologies, may be used for the operation of the Program, in accordance with the Privacy Policy and the Cookie Policy.
9.2. The Organizer is not required to disclose to the user detailed information about the Invited Person’s actions or use of the platform beyond what is strictly necessary to show the status of the referral and credit the reward.
9.3. The processing of personal data within the framework of the Program—including the data necessary for tracking referrals and crediting rewards—will be carried out in accordance with Therapy Space Inc.’s Privacy Policy for the Clearly platform and with applicable data protection regulations, including Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).
10. Modification or Termination of the Program
10.1. The Organizer may, at any time, modify these Terms and Conditions, the Program’s mechanics, the amount or format of the reward, and the terms of the discount, as well as suspend or terminate the Program.
10.2. These changes will take effect upon their publication on the platform’s interface, on the Program’s page, or through another official channel of the Organizer, unless expressly stated otherwise.
11. Final Provisions
11.1. These Terms and Conditions are governed by Spanish law, without prejudice to any applicable mandatory consumer protection laws.
11.2. Disputes arising from participation in the Program will first be resolved through negotiation via the Organizer’s official support channels. If no agreement is reached, the Spanish courts shall have jurisdiction; when the user acts as a consumer, the courts of the user’s place of residence in Spain shall have jurisdiction. The user may also turn to the Consumer Arbitration System, when available.
11.3. For any questions regarding the Program, users may contact the Organizer through the official support channels.