Welcome to RueBaRue! This guide will help you get started with setting up your account and optimizing it for your needs.
Add Team Members: Invite your team members to join RueBaRue.
Branding: Customize your account by adding your branding colors and logo.
Communication Settings: Set up your call forwarding number, out-of-office response, time zone, and last-minute messaging hours.
Macros: Create and add macros through your PMS API to streamline your processes.
Tags: Use tags for sending automated messages and alerts.
Five-Star Reviews: Add a shortcode for Google, Trip Advisor, Facebook, or Yelp reviews. Set up a 4-star and below survey dropdown and save your settings.
Master Home Guide: Set up the Master Home Guide with macros and information that will automatically apply to all Home Guides.
Property-Specific Information: Add specific details to individual Home Guides, such as directions, parking, and access instructions if macros are unavailable.
Area Guides: Create an Area Guide and link it to each Property Guide.
Automated Messages: Set up automated messages in the Scheduler, adding tags as necessary. When ready, configure the send rules for your scheduled messages.