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Quick Set-Up Guide

Updated over 10 months ago

Welcome to RueBaRue! This guide will help you get started with setting up your account and optimizing it for your needs.

  1. Add Team Members: Invite your team members to join RueBaRue.

  2. Branding: Customize your account by adding your branding colors and logo.

  3. Communication Settings: Set up your call forwarding number, out-of-office response, time zone, and last-minute messaging hours.

  4. Macros: Create and add macros through your PMS API to streamline your processes.

  5. Tags: Use tags for sending automated messages and alerts.

  6. Five-Star Reviews: Add a shortcode for Google, Trip Advisor, Facebook, or Yelp reviews. Set up a 4-star and below survey dropdown and save your settings.

  7. Master Home Guide: Set up the Master Home Guide with macros and information that will automatically apply to all Home Guides.

  8. Property-Specific Information: Add specific details to individual Home Guides, such as directions, parking, and access instructions if macros are unavailable.

  9. Area Guides: Create an Area Guide and link it to each Property Guide.

  10. Automated Messages: Set up automated messages in the Scheduler, adding tags as necessary. When ready, configure the send rules for your scheduled messages.

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