Here are the steps to set up your account.
PMS Integration
Contact us at support@ruebarue.com to enable PMS integration. The integration will automatically create all your property and destination guides, and import guest reservations.
Branding & Timezones
Brand your Guestbook with your logo and company color schemes.
Add your company timezone.
Property Guides
Set up the Master Home Guide (template to update all home guides).
Update Home Guides rental-specific information.
Add Tags and attach them to property guides.
Destination Guides
Add, remove, and organize your Area Guide Tabs/Menu. E.g. Beaches, Parks, Ski Resorts, Rentals.
Update Destination Guides for each area or community.
Scheduler
Update the templated Scheduled Messages.
Add tags to scheduled messages.
Team & Messaging
Set up your Team page and hours.
Set up an out-of-office message.
Set up call forwarding.
Create Saved Responses to guests' frequently asked questions instantly.
Install RueBaRue Guest Messaging App for property managers to make it easy to stay in touch with guests.
Enable desktop notification.
5-Star Review
Create a 5-Star Review message by going to the Scheduler and using the macro [FiveStarLink].
Surveys
Before You Go Live
Add yourself as a Guest and test sending messages to yourself.
Turn on Scheduled Messages.
Contact Support for assistance with setting up your account.