There may be times when you need to quickly charge a customer for something that doesn’t fall under your standard bookings or products — like a no-show fee, registration fee, parking, or a custom event.
Swift makes this easy to process with the New Charge tool.
⚠️ Note: If you process a package, membership or booking payment as a one-off charge, it will not automatically assign a package/membership to the customer's profile, or mark a booking as paid.
It's recommended that you following these steps instead:
Bookings: If you're processing payment for a booking, this is best done through the Calendar page. You can follow this guide on how to process a payment for a booking.
Packages: Go to the customer's profile and select the Package tab. Then, select the Add Package button to assign a package to their account and process payment for the package in one flow.
Memberships: Go to the customer's profile and select the Memberships tab. Then, select the Add Membership button to assign a membership to their account and process payment for the membership in one flow.
To process a one-off charge to a customer
In Admin, go to the customer's profile
Select the Billing tab
Click the New Charge button
Fill out the New Charge form
Click the Issue Charge button to complete the transaction
(i.e, if you select Credit Card as the payment method, the customer's card on file will be charged immediately as soon as you click the Issue Charge button)
