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Getting Started On RV Help For Providers

Welcome to your new RV Help provider account. Here are some things to know about getting started as a provider on RV Help

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Written by Josiah Mann

What you need to know

Please read through this whole page to make sure you have all the information you'll need to get started.

Steps To Claim Your Account

  1. Visit our Find Account page

    1. Search for your company using either:

      1. Your business name

      2. Your first and last name

      3. Your email address

    2. Once your business is found, you can click the link to reset your password

  2. Log In

  3. Click "Complete Profile Now"

    1. Update your business information

    2. Set your service radius

    3. Configure services and pricing

    4. (Once that's complete you should see a RV Help Verified Member Number. If you have trouble with anything, please check out our FAQ and then reach out to support via the support chat icon with additional questions)

  4. View your Provider Dashboard

    1. Click your name in the top right and then "Dashboard" to go to your provider dashboard

    2. Click the link to our Knowledge Base to read our Frequently Asked Questions

    3. Click the link to join the private facebook group

Your Service Area

We've updated how service areas work:

  1. Your business now has one central location with a service radius

  2. This replaces the previous multiple-pin system

  3. Benefits:

    1. Easier for customers to understand your coverage

    2. Simplified management

    3. Better service matching

  4. Going forward

    1. We realize this piece is super important. We've been in close conversations with the association board members and many individual providers to determine what all needs to be taken into consideration with your service area and there are a lot of updates and improvements coming soon. You can also share any feedback, thoughts, or concerns about the new approach and we'll keep track of everything and work to improve.

Important Note For Teams

If you are a husband/wife team, father/son team, or any other company with multiple certifications, you may want to merge your listings together and create a shared company profile (especially if one of you has a higher certification level than another or if you have a shared Google business listing).

The benefits of merging multiple profiles into a single listing are

  • Ability to sync your Google reviews

  • Ranked in search based on the highest certification level

    • If one of you is a Certified Tech and the other is a Certified Inspector, the shared listing will show both of those certifications

  • Shared messaging features

  • Many more forthcoming benefits

Need Assistance?

We're here to help you get started:

  1. Can't locate your account?

  2. Need help setting up your password?

  3. Questions about the new platform?

Contact our support team:

  1. If you're having trouble getting in just click the support button at the bottom of the find-account page. We'll respond by email as soon as possible.

  2. You can also use the in app chat box in the bottom right of the app or email us at info@rvhelp.com

We're excited to have you on RV Help and are committed to making your transition as smooth as possible!

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