The short version
Upload your proof of insurance from your provider dashboard. Once our team verifies it, the Insurance badge appears on your listing automatically. Verification isn't instant — if you've uploaded a current policy and the badge still isn't showing after a few days, reach out and we'll check on it.
Where do I upload my insurance?
Uploading proof of insurance is one of the steps on the path to Certified Pro, alongside verifying your profile and credentials, completing a background check, earning verified reviews, and turning on RV Help Payments. You'll find the insurance upload on the Certifications → Insurance tab in your provider dashboard.
When does the badge appear?
The Insurance badge is displayed once your insurance is verified by our team — not the moment you upload. Verification is a manual review, so there's a short delay between uploading and the badge appearing.
I have insurance but don't see the badge on my listing
A few things to check:
Has it been verified yet? If you just uploaded, give our team time to review it.
Is your policy current? An expired policy or a document that doesn't clearly show coverage and dates can't be verified.
Badge limits. In search results, your listing cards show a maximum of 3 badges, prioritized by importance, and the detail pages show 3 with a "Show more" option. If you have higher-priority badges (like a certification), the Insurance badge may be behind "Show more." See RV Help Badge Display Criteria for the full priority order.
Certified Pro. If you've reached Certified Pro status, your listing shows only the Certified Pro badge — it already represents your verified insurance, so the individual Insurance badge is intentionally hidden.
My upload keeps getting rejected or won't go through
Make sure you're uploading a clear, current document that shows your name, the coverage, and the policy dates. If it's still being rejected or the upload won't complete, reply here with what you're seeing (a screenshot helps) and we'll take a look — you shouldn't have to upload it more than once.
Still stuck?
Reply in chat and we'll review your account within one business day.