If you are having a problem with your application, need some support, or have a question, there are a number of easy ways to contact us.

Click the message icon on our website. You'll then be able to start a conversation with one of our friendly support staff. We'll ask for some of your details to locate your application and then help you get on board as soon as possible.

As all applications are completed within the Ryde app, it is simple to start a conversation and receive support directly from inside the app.

You can Select 'Need help?' wherever you see it in the top right.

Alternatively, clicking the bar at the bottom of the application menu will also open our chat and support screen.

Once your application is completed and approved, you can access support by following these steps.