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Working with Gopuff

Learn best practises when working a shift with Gopuff.

Rebecca avatar
Written by Rebecca
Updated over a week ago

Gopuff is a great client offering regular work which can be easily booked through the Ryde app.

In this article you will find:

Training

Please ensure you have completed the online training for Gopuff.

It's vital you know how to work a shift upon arrival, and the training will only take a few minutes.

Have your Job ID ready

At the start of you shift you will be required to provide the hub manager onsite your job ID for the shift, so make sure to have it to hand as you arrive.

You can find it in the shift details:

Have your personal ID ready

Please bring a form of ID. with you to your shift with Gopuff. This must be verified by a hub manager and is vital to do before you can start your first shift.

The Gopuff app

You must ensure you are logged into the Gopuff app as soon as you start your shift and keep it on in the background throughout. The hours logged on the Gopuff app are very important for making sure you are paid correctly.

Anytime the Gopuff app is turned off, your hours cannot be verified, which is likely to impact your pay.

Any breaks taken through the Gopuff app will be recorded and used to calculate your final pay.

You can find training and the Gopuff app needed to work here.

Equipment

When working with Gopuff it's essential you have the correct equipment with you, otherwise, you may be sent home.

You must bring the vehicle type you have registered on the Ryde app. For example, if you are a moped rider, please bring your moped. If you are an e-bike rider, please bring your bike.

Additionally, if you are using your own moped you must have a functioning bike box on your vehicle and ideally your own thermal bag for delivery.

Tips

Gopuff process tips by sending us a report. Once we receive the report the tips will be added to your account accordingly.

For more info on tips, see here.

Booking shifts

It's important to remember that shifts for Gopuff must be booked through the Ryde app.

Any rider who books a shifts through Gopuff's 'GoDrive' app may be prevented from working with this client in the future.

Please always ensure you are only booking your Gopuff shifts through the Ryde app.

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