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Therapist Not Online When Time for Session
Therapist Not Online When Time for Session
Carla Paula Paulan avatar
Written by Carla Paula Paulan
Updated over 2 years ago

The system may not show if both client and therapist are online. That feature is currently on the work out with our technical team.

Should you have a session and your therapist has not gave you a call. You have two steps to take:

  1. Click on the Call Now button on your Dashboard Page below the name of the specified therapist. This is to initiate the call to your therapist.

  2. Send us a message via intercom and we will reach out to the therapist and see why he/she is not able to give you a call on your session.

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