Client FAQs
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By Carla and 1 other2 authors24 articles
- How to Find the Right Therapist
- Location for Face to Face Sessions
- How do clients directly book specific therapists?
- How do I check the session rates for Individual Therapists?
- Booking Cancellation Policy
- How to Start Video Call Sessions - Client
- Link to call is not working / leads to a blank page
- How to Join Video Call via Email Notification
- Pricing Policy
- Therapist Not Online When Time for Session
- Therapist No-Show
- Same-Day Bookings
- Receipt of payment for the session
- How to Reschedule an Appointment
- Switching Therapist
- CHAS Card
- Can family or friends attend the session with me ?
- Online Chat Counselling
- Gift Vouchers
- Troubleshooting a Video Call Session
- How to Book an Appointment
- How to use the shared link for family and couple sessions?
- Safe Space™ Bundle Discount Package
- Guide to Filtering and Searching for Therapists