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How do I check my order status?

Log in to your dashboard to check whether your intake is in Draft, Ready for payment, Paid, or Completed status.

After you complete your SafeGard intake, your case goes through several review and payment stages. You can view your current status on your dashboard.

Log in to your SafeGard Account Dashboard here:

Understanding your dashboard status

  • Draft — Your form is incomplete. You’ll need to finish all required sections before submitting.

  • Ready for payment — You’ve completed your form but haven’t submitted payment. Once you pay, your case will be sent to a physician for review.

  • Paid — Your intake has been submitted and payment confirmed. Your information is now waiting for physician review.

  • Completed — The physician has reviewed your case and finalized your recommendations. Your report is ready to view, and your prescriptions have been sent to the pharmacy you selected.

Most travelers receive their recommendations within 2–3 business days of completing payment.

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