We’re sorry your claim was not approved!
We understand you may be frustrated by the reasoning provided for the denial. Unfortunately, our Customer Care agents can't comment on a claims decision. We can only post wording from the policy if requested.
If you'd like to hear from someone who can comment on a claims decision, there are two options:
Reply to the email where you received your claim decision and ask for more information. Our Claims adjudication team will get back to you.
Send an email to the claims team via claims@safetywing.com. The team will get back to you with more details within 5 business days. Please make sure to include your Claim reference ID in the email.
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Just reach out to our Customer Care Team if you have any further questions. We’d be happy to help!