Sending additional documents for your claim
If you need to provide additional information or documents for an existing claim, you can send them directly to our claims team by email.
What to include in your email
To help the claims team locate and review your case quickly, please include the following in the email subject line:
Your claim number
Your policy ID
Attach any additional documents or information requested for your claim.
What happens next
Once the claims team receives the additional documents, your claim will be reviewed again within 7 business days.
If further information is needed, the team will contact you directly.
If you have questions about your claim, our Customer Care team is happy to help.