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How to clear your browser cache and cookies

A guide for clearing your cache and cookies, in some of the more common browsers

Updated over 4 months ago

Every once in a while, you may encounter certain web pages or websites not working as intended. These errors are often attributed to outdated data held within your browser and clearing this is usually the way to resolve the issue. Other benefits also include:

  • Pages load faster and fixes issues caused by stored data

  • Protects your privacy by reducing tracking

  • Improved browser performance by removing additional data

  • Resolves loading problems and frees up storage space on your device


Microsoft Edge

  1. Open Microsoft Edge and click the menu button (three dots, in the upper right-hand corner)

  2. Click 'Settings' from the drop-down menu

  3. Click 'Privacy, Search, and Services’

  4. Click ‘Clear Browsing Data now’

  5. Select 'Cookies and other site data' & 'Cached images and files'

  6. Click 'Clear now'


Google Chrome

  1. Open Google Chrome, click the menu button (three dots in the upper-right corner), then select 'Settings' from the drop-down menu

  2. Click 'Privacy and security' from the left-side menu, then choose 'Clear browsing data'

  3. Next to 'Time range', click the menu to pick how far back to remove cache and cookies

  4. Select which data you want to delete, then click 'Clear data'


Safari

  1. Open the Safari browser and click 'Safari' on the menu bar

  2. Click 'Settings' or 'Preferences' and go to the 'Privacy' tab

  3. Click 'Manage Website Data', then 'Remove All' or choose individual websites to remove

  4. Alternatively, click 'Clear History' and select the time range to delete all history, cookies and website data

  5. Confirm your choices by clicking 'Remove Now' or 'Clear History and Data'


Mozilla Firefox

  1. Open Firefox, click the menu button (three horizontal lines) and then click 'Preferences' or 'Settings'

  2. In the 'Privacy & Security' section, click 'Clear Data'

  3. Choose the options for what you want to clear (cookies and cache).

  4. Click 'Clear Now' to complete the process

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