You can cancel a time off request up to one day before the start date. If Sage HR already approved the request, the cancellation may need approval from your time off approver.
📎NOTE: You can cancel only your own time off requests. To stop someone else’s request, decline it instead.
Cancel from the dashboard
Select Dashboard.
Find the Upcoming time off widget.
Select the ❌ icon next to the request.
Add a message if needed.
Select Cancel time off request or Request time off cancellation.
Cancel from your profile
Open My profile.
Select Time off from the profile menu.
Scroll to Time off history.
Select Cancel next to the request.
Add a message if needed.
Select Cancel time off request or Request time off cancellation.
Cancel from the calendar
Open Calendar.
Select the relevant time off entry.
Select Cancel.
Add a message if needed.
Select Cancel time off request or Request time off cancellation.
How cancellation affects your balance
If someone approved the request, it restores the leave balance automatically.
If nobody approved the request, the balance doesn’t change.
Cancelling a pending request never affects the balance.
Why you can’t cancel a request
You won't see the cancel option because:
A setting prevents self‑cancellation
It’s too late to cancel, and an approver must decline it
Queries this guide answers
Queries this guide answers
'How do I cancel my time off?'
'How do I cancel annual leave?'
'How do I undo requested time off?'
'How do I cancel sick leave?'
'Cancel a booked holiday'
'Cancel booked leave'
'Cancel booked time off'