If you have a time off request that you need to undo for whatever reason, it's possible to cancel it up to one day before the date of the time off requested. If you're cancelling time off that has already been approved, the cancellation may need to be approved by your time off approver.
📎NOTE: You can only cancel your own time off request. If you're trying to cancel someone else's time off request, you'll have to decline it.
Where to cancel time off
Dashboard
Dashboard
Go to your dashboard.
Find the Upcoming time off widget.
Next to your time off request click ❌.
If required, enter a message to explain why you're cancelling it, then click Cancel Time off request or Request time off cancellation.
Employee profile
Employee profile
Click on your profile, then on the profile menu click Time off.
Scroll down to Time off history.
Next to your time off request click Cancel.
If required, enter a message as to why you are cancelling it, then click Cancel time off request or Request time off cancellation.
Calendar
Calendar
Click on your calendar.
Find your time off request on the relevant dates. then click on it.
Next to your time off request click Cancel.
If required, enter a message as to why you are cancelling it, then click Cancel time off request or Request time off cancellation.
How does cancelling affect my time off balance?
If the request was previously approved, the leave balance automatically updates to reflect that the time off is no longer approved.
If the request was never approved, no days were deducted from the employee’s leave allowance, meaning there's no need to add days back. In short, cancelling a pending or unapproved request does not affect the leave balance.
Why can't I cancel time off?
If you or another employee can't cancel a time off request, this may be because:
A setting preventing this
It's too late to be cancelled by yourself, and it needs a time off approver to decline it
Queries this guide answers
Queries this guide answers
Below are some common questions and searches which are answered by this guide.
'How do I cancel my time off?'
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'How do I undo requested time off?'
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'Cancel a booked holiday'
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'Cancel booked time off'