Each company has its own unique Sage HR workspace, which shows before .sage.hr in your company's Sage HR URL.
When you log in to the Sage HR app, sometimes you need to enter a workspace. This happens because your email address links to more than one Sage HR company.
How do I find my workspace?
If you don't know what your workspace is, there are three ways to find out your company's workspace:
Check your URL when logged into the Sage HR web portal
Check your URL when logged into the Sage HR web portal
Log in to the Sage HR web portal. Look at your company Sage HR web address at the top of the page. Copy the part of the address that appears before .sage.hr. This is your workspace name.
EXAMPLE: If your web address is overlookhotel.sage.hr, your workspace is overlookhotel.
Enter this value in the Sage HR app when it asks for your workspace.
Check your welcome email
Check your welcome email
Another way to find your workspace is to check your welcome email. This email includes your Sage HR link. You can also open the link and check the web address shown at the top of the page.
📎NOTE: Don't have a welcome email? Run through the checks within our help article; I haven't received my welcome email.
Ask your employer
Ask your employer
If you're unable to log in to the website version or you're unable to find your welcome email, contact your employer. They can provide your workspace URL.
Once you have your workspace, go back to your Sage HR app, then enter the workspace. Make sure you enter it correctly.
If correct, continue with the login process in the Sage HR app.
Can't log in?
If you're having problems logging into your Sage HR company, use our troubleshooting articles: