Overview

When you cancel your Salesflow subscription, your data will be deleted permanently after 30 days, however, sometimes you don't really want to cancel your subscription, maybe you're just taking a break; in that case, you have the option to "Pause" your account.

If you decide to pause your Salesflow subscription, you have the option to change your subscription to the FREEZE plan.

This will change the account status to PAUSED, allowing you to keep your campaign data intact until you are ready to resume using Salesflow.

Additionally, if your account is disconnected, your data will remain on the account until it is reconnected.

You can activate your Freeze plan by selecting "Just Taking a Break" in the "Cancel Subscription" section:

Then you will see the option to Freeze your account for the monthly fee of $20* (amount may vary):

And done!

Your Campaign data will be stored until you re-instate your subscription.