These suggested settings are designed for stores that experience higher chargebacks, card testing, or organized fraud activity.
Access Fraud Management within your SauceyDirect dashboard through Settings > Fraud Management
Risk Level Thresholds
Set your risk bands as:
Risk Level | Score Range |
Green (Low Risk) | 0 to 49 |
Orange (Medium Risk) | 50 to 124 |
Red (High Risk) | 125 and up |
This ensures normal customers pass through while high-risk activity is stopped before it becomes a chargeback.
Order Actions
Risk Level | Action |
Green | Process normally |
Orange | Hold for manual review |
Red | Auto-reject and ban customer |
Pickup orders are always flagged for review regardless of score.
Fraud Detection Scores
Enter the following values in the order shown in your dashboard:
Phone & Location Signals
Phone number is a VoIP number → 25
Phone number area code from different state → 10
Foreign phone number → 35
Billing address 25+ miles from delivery address (delivery orders) → 20
Billing address 75+ miles from store (pickup orders) → 15
Order Behavior
First order amount exceeds threshold → 30
Threshold → $75
Identity & Email
Name similar to known fraud user → 50
Email contains alias (user+1@gmail.com) → 15
Payment & Velocity
More than 10 percent of orders have failed payments → 50
Multiple orders placed within 24 hours → 25
Device & Email Reputation
Device fingerprint matches known fraud patterns → 35
Using disposable or temporary email service → 40
Address Consistency
Delivery address does not match billing address → 20
Why These Settings Work
These weights prioritize the strongest fraud indicators used by banks and card networks:
• Disposable emails
• Device fingerprint reuse
• VoIP and foreign phone numbers
• Address mismatches
• Rapid order activity
• First-time high-value orders
Real customers might trigger one or two of these. Fraud rings trigger many at once, pushing them into Red where they are automatically blocked.