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Calendar - General

Manage appointments, staff schedules, and business hours in one place. You can customize the layout, adjust time settings, and sync with other calendars for seamless scheduling.


📍 Path: Go to Cog Settings → Calendar → General


General Calendar Settings

In this section, you can:

  1. Choose how appointment colours are assigned (By Staff, By Appointment Status, By Service Category).

  2. Edit colours for each staff / status / service.

  3. Set default calendar view, start day/time and timeslot length.

  4. Turn on/off helpful calendar display options (staff rota hours, business hours, profile icons, cancelled/no-show visibility).

  5. Connect to Google Calendar or Apple iCalendar (.ics).

Appointment Slot Colours

You can only select one configuration as your default calendar slot colour setup.

  1. Open Calendar settings

    • Settings (right menu) → Calendar.

  2. Pick the colour configuration

    • At the top of the page, use the dropdown on the right to choose:

      • By Staff

      • By Appointment Status

      • By Service Category

      • By Service

    • You can only select one configuration as your default calendar slot colour setup.

  3. (If you have locations) Choose Location

    • If you manage multiple locations, use the Location dropdown (visible when By Staff is selected) to set colours per location.

  4. Edit an item’s colour

    • Find the staff member/appointment status/service row you want to change.

    • Click the pencil (edit) icon to the right of that row.

    • Pick a colour from the colour picker and confirm (if a Save/Done appears).

    • Close the picker and check your calendar to confirm the change.

    • Verify on the calendar

      Open your Calendar view to confirm the new colours are showing. If they don’t show, refresh the page or ensure you updated the correct configuration and location.

By Appointment Status

Appointments will be colour-coded by their appointment status:

  1. Pending Confirmation

  2. Confirmed

  3. Ready for Collection

  4. Completed

  5. Cancelled

  6. No Show

This makes it easy to see the status of appointments at a glance. Important if deposits are required to confirm an appointment is your main concern.

By Staff

Appointments will be colour-coded by the staff assigned:

This makes it easy to see which staff member is assigned to which appointment/ pet if this is your main concern.

By Service Category

Appointments will be colour-coded by service category:

This makes it easy to see which service group each appointment has been made for, if this is your main concern.

By Service

Appointments will be colour-coded by individual service:

This makes it easy to see all services booked by colour in your diary, if this is your main concern.

Other Calendar Settings

  1. Default Calendar View — Set your default calendar view in a web browser, phone, and tablet.

    • Choose Day, Week, or Month from the dropdown.

  2. Start Day — select which weekday your week begins on.

    1. Monday

    2. Tuesday

    3. Wednesday

    4. Thursday

    5. Friday

    6. Saturday

    7. Sunday

  3. Start Time — Choose a preferred start time to automatically scroll to when opening your calendar.

    1. 9AM to 5PM

  4. Time slot intervals — Set time slot intervals to 15 minutes, 30 minutes, or 1 hour for precise scheduling.

    • 15 minutes

    • 30 minutes

    • 1 hour

  1. Toggle the visibility options:

    1. Show staff rota hours in day view — This will display each staff member’s rota hours on your calendar day view so you can see their availability. On mobile, you can only view this when only 1 staff is displayed on the calendar.

    2. Show business hours in week view — This will display your location's business hours on your calendar week view.

    1. Show staff profile icon — This will display each staff member's profile icon on your calendar day view.

    2. Show cancelled and no-show appointments on the calendar — This will display cancelled and no-show appointments in a grey coloured slot on the calendar.

  2. To change these, flip the toggle next to each option; changes apply immediately or after closing the settings (refresh to confirm).

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