Recheduling appointments
There are a couple of ways to do this
Drag and Drop
With drag and drop enabled in calendar settings
Click and hold to move the appointment
Drag it to the new time in the week
When you release, Savvy will pop up a window to confirm this is correct
You can then send a new confirmation message to the client with the new date and time.
Cancel and remake
To keep track of clients who regularly move appointments, the best practice, especially if changing the week of the booking, is to cancel the booking and enter the client's reason (enable if no pop-up appears in the calendar settings under the top right cog).
You can track cancellation reasons in the customer's profile, click to view cancelled appointments, and the reasons will all be listed.