The AI Scoring report (or AI Score log) can found under Reports > AI Scoring.
The AI Score Log is similar to the standard Score Log, with columns for:
Score ID
Employee
Scorecard
Group & Ref
Evaluator
Team
Supervisor
Score Date
Score
The AI Score Log also has columns for:
Query Status
Agent Dashboard
Query Status
The Query Status column shows three Query statuses:
Open = Employee has queried their AI score, query has not been actioned by Supervisor/ Evaluator
Accepted = Supervisor/ Evaluator has accepted the employee's query and can amend score based on feedback
Rejected = Supervisor/ Evaluator has rejected the employee's queried score, upholding the AI score
Order by Query Status to quickly view a list of queried scores that require action.
Agent Dashboard
The Agent Dashboard column shows by way of icon whether or not an AI Score is currently set to show on the agent dashboard.
The green eye icon signifies that the score currently shows on the agent dashboard. The grey eye icon with the dash through it signifies that the score is hidden.
Scores can be bulk selected and shown/ hidden.
Refining and Ordering the AI Score Log
Report Filters can be applied to narrow down your search. This is particularly useful when dealing with a high volume of AI scores.
Each column can be ordered, signified by the grey arrow icons beside the column headers. Order by header to show your most recent AI scores or your lowest/ highest AI scores.