The Scorebuddy Academy is a suite of free courses on our LMS, designed for the main user types on the platform to build up and extend their knowledge of the QA platform getting maximum value from Scorebuddy.
We have six courses available:
Admin: How to configure your Scorebuddy Instance
Supervisor: The complete guide to the role of a supervisor
Agent: The complete guide to the role of an agent
Scorecard Creation: Building the ultimate scorecard
Analytics: A deep dive into reporting & analytics
Calibration: The use of calibration to help bench-mark scores
Within the Academy you will be able to:
Enroll your users in free Scorebuddy Training modules, allowing them to self-learn and improve their proficiency with the platform.
Track the learning progress of your users.