Scorebuddy Help Center

Getting started

From setting up Groups to designing Scorecards. Let's get started!

Scorebuddy basics

Scorebuddy – Getting started

Company settings

Types of Scorebuddy profiles

Basic requirements

Setting up Staff (Groups, Teams, Supervisors, Employees) and Admins

Adding Admin Users

Enabling Employees' access to the Scorebuddy platform

Enabling Supervisors' access to the Scorebuddy platform

Adding Employees

Adding Supervisors

Setting up Teams

Setting up and editing Groups

Scorecard design sequence

How to create a Scorecard

Design scorecard sections

Adding scorecard questions and answer choices

Weighting your questions and setting a target for your Scorecard

Customize your Scorecard settings

Types of Scorecards

Non-Numeric Scorecard setup

Success Rate Scorecard setup

Scorecard advanced design

Global Scorecards

Adding Custom fields

Adding Comments

Adding Event types

Adding Tip Sheet and Question Tips

Scorecard Advanced design overview

What is Scorebuddy Academy?

How do I enroll my users on courses?

How do my users access course content?

What are 'Fail All' and 'Fail Section', and how are they set up?

How are Non-applicable (N/As) outcomes weighted?

What is a Read Only Access?

How do I reset my password?

My Employee/ Supervisor did not get the activation e-mail. What should I do?

I sent a Validation email for a new Staff Member, and they get an error saying "Turn on TLS" or similar

One of my users is getting "403 Forbidden"

I am getting an error that contains the word "proxy"

Why can't I view a certain page?

Preview Scorecard

Tips on Building Scorecards

Tips on setting up Groups and Teams