Add a Data Source to your Cx MOMENTS portal

All CollectionsScorebuddy CxAdd Helpdesk, Live Chat and Datasources

Written by Jordan McGovern

Updated over 7 months ago

To analyze customer support interactions from more than one Helpdesk or LiveChat solution, simply do the following.

1. Click on "Add data source", then select the Helpdesk you want to connect to.

If your Helpdesk or LiveChat solution is not already pre-integrated with Cx MOMENTS, you can always load your customer interactions as a csv file. Learn here how to upload a CSV file into Cx MOMENTS.