In your Billing portal, you can check and change your Credit Card or contact details, view paid or unpaid invoices. Your Billing portal is available at this link (bottom left of your Cx Moments portal):

If it is your first time accessing it, you will be asked to login with your Billing credentials (afterwards, your browser will probably remember your login credentials and not ask again)

Important note: your Billing portal uses a different username & password credentials than your Cx Moments portal. If you do not know your billing password, you can ask support@cxmoments.com to reset it, or go through these steps.

Once in your Billing portal, you can access and edit your account information:

Billing portal Home screen :

"My invoices" will display your invoices: paid, unpaid, or cancelled.

"Payment method" is where you can enter or edit your Credit Card details

You can simply ask support@cxmoments.com to reset it, or go through these steps:

In your Billing login screen, click "Forgot Password?"

You will then receive an email like this one:

Clicking "Reset your password" will open this window:

Once you are done, you can log back into your Billing portal.