In ScribbleVet, a practice account administrator assigns an available Full-time or Part-time seat to each veterinarian from the Seats page. A veterinarian whose 14-day Guest trial has ended needs an assigned seat to keep using ScribbleVet. Technicians, receptionists, and managers never need a seat.
Before you begin
You must be a practice account administrator.
Your practice must have an active Unleashed subscription with at least one available seat of the type you need. To add seats first, see Add or Remove Seats in ScribbleVet.
Seat management is only available on the web app at web.scribblevet.com, not on mobile.
Full-time vs. part-time seats
Choose the seat type that fits the veterinarian's schedule:
Full-time seats are for veterinarians who work 3 or more days per week.
Part-time seats are for veterinarians who work 2 days or fewer per week, including relief veterinarians.
Assign a seat to a veterinarian
Go to web.scribblevet.com and sign in as a practice account administrator.
Click the gear icon ⚙️ at the top right to open Settings, then select Practice.
Click the Seats tab. The Assigned area displays the Full-time and Part-time seats in use. The Unassigned section lists guest veterinarians who don't have a seat after the initial 14-day trial period.
In the Unassigned section, click the + button next to the guest veterinarian's name.
Confirm the veterinarian now appears in the Assigned area. The veterinarian has full access immediately.
Tip: To add a veterinarian who isn't on your team yet, click + Invite in the Unassigned panel, then assign a seat after the veterinarian accepts the invitation. |
Fix a "trial expired" message or a seat that won't assign
Use the checks below when a veterinarian can't use ScribbleVet or the + button doesn't work.
"Trial expired" for a veterinarian with an open seat: The veterinarian is still a Guest. Assign the veterinarian a seat using the steps above, then have the veterinarian refresh ScribbleVet, or log out and back in again.
The + button is missing or not clickable: Confirm you are a practice account administrator, you are using a computer (not the mobile app), and the Full-time or Part-time seat you need is available. If every seat of that type is in use, add a seat first.
A technician sees "the doctor does not have a seat" while scribbling for a veterinarian: The veterinarian needs an assigned seat. Assign one using the steps above.
The whole practice's trial or subscription expired: Click the gear icon ⚙️to open the Settings page, select Billing, click Subscribe, and complete payment.
Frequently asked questions
How do I move a veterinarian from a Full-time seat to a Part-time seat?
Make sure your practice has an available seat of the new type, which you can add under Settings → Practice → Seats → Add or remove seats. Unassign the veterinarian from their current full-time seat by clicking the three-dot menu next to their name; their name will move to the Unassigned section. Then assign them to a part-time seat by selecting the + sign next to their name.
How do I free up a seat when a veterinarian leaves or goes on leave?
To lower the number of seats you pay for, see Add or Remove Seats in ScribbleVet. Removed seats take effect at the end of the billing cycle, with no refund.
How soon does a veterinarian get access after I assign a seat?
Access starts immediately once you assign the seat. The veterinarian must have accepted the invitation first.
Do technicians and receptionists need a seat?
No. Staff members are always free.
Still need help?
Contact support via live chat or email support@scribblevet.com.